TY  - BOOK
AU  - Paul, Harry
AU  - Christensen, John 
TI  - Fish! : A Remarkable Way to Boost Morale and Improve Results
SN  - 0340819804
U1  - 658.3 
PY  - 2000///
CY  - London : 
PB  - Hodder& Stoughron, 
KW  - Employee motivation
KW  - Customer services
KW  - Attitude change
KW  - Quản trị nhân sự
ER  -