Mitchell, Paul. Communication-based assessment for bank operations / Paul Mitchell, Karla Chaman-Ruiz. - Washington, D.C. : World Bank, c2007 - vii, 47 p. : ill. ; 26 cm. - World Bank working paper ; no. 119 . Includes bibliographical references (p. 47). ISBN: 0821371657 (pbk.) 0821371665 (eISBN) 9780821371657 (pbk.) 9780821371664 (eISBN) Subjects--Topical Terms: Banques de développement.Communication en développement économique.Communication in economic development.Development banks--Management. Subjects--Index Terms: Ngân hàng Phát triển kinh tế Truyền thông Dewey Class. No.: 332.2/8068