TY - BOOK AU - Rosenberg,Marshall B. TI - Nonviolent communication: a language of life SN - 9781892005038 U1 - 153.6 23 PY - 2003/// CY - Encinitas, CA PB - PuddleDancer Press KW - Interpersonal communication KW - Interpersonal relations KW - Communication KW - Giao tiếp N1 - E-B7/06436 (original, 368.760đ) N2 - Enrich your personal and work relationships with the art of compassionate communication. What if you could defuse tension and create accord in even the most volatile situations just by changing the way you speak? Over the past 35 years, Marshall Rosenberg has done just that, peacefully resolving conflicts in families, schools, businesses, and governments in 30 countries on 5 continents ER -