TY  - BOOK
AU  - Guilmartin,Nance
TI  - Healing conversations: what to say when you don't know what to say 
SN  - 007729369-X
U1  - 153.6 
PY  - 2010///
CY  - San Francisco, CA
PB  - Jossey-Bass
KW  - Communication interpersonnelle
KW  - Consolation
KW  - Interpersonal communication
KW  - Giao tiếp
ER  -