TY - BOOK AU - Kotter,John P. TI - A sense of urgency SN - 9781422179710 (alk. paper) U1 - 658.4 PY - 2008/// CY - Boston, Mass. PB - Harvard Business Press KW - Organizational change KW - Quản lý chung KW - Quản lý điều hành KW - Thay đổi tổ chức N2 - In his international bestseller "Leading Change," Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change UR - http://www.loc.gov/catdir/toc/ecip0813/2008011152.html ER -