TY - BOOK AU - Schultz,Mike AU - Doerr,John E. AU - Frederiksen,Lee W. TI - Professional services marketing: how the best firms build premier brands, thriving lead generation engines, and cultures of business development success SN - 9781118604342 (cloth) U1 - 658.8 PY - 2009/// CY - Hoboken, NJ PB - Wiley KW - Service industries KW - Branding (Marketing) KW - Marketing KW - Quản lý chung KW - Quản lý tiếp thị N1 - Includes index ER -