000 00964nam a2200313 a 4500
001 VNU170138007
003 ISVNU
005 20240524171643.0
008 120316s2008 gw |||||||||||||||||eng||
020 _a9783540755036
040 _aISVNU
_bvie
_cISVNU
_eaaacr2
041 0 _aeng
044 _agw
082 7 4 _a658.8
_bSER
_223
090 _a658.8
_bSER 2008
245 0 0 _aService chain management :
_btechnology innovation for the service business /
_cChristos Voudouris...[at al.]
260 _aBerlin :
_bSpringer,
_c2008
300 _axviii, 308 p. :
_billustrations ;
_c24 cm.
500 _aOriginal: E-C7/02100 (2.248.000đ)
650 0 _aBusiness planning
650 0 _aCustomer services
_xManagement
650 0 _aEconomics
650 0 _aIndustrial management
653 _aDịch vụ khách hàng
700 1 _aVoudouris, Christos
918 _aChương trình MIS
918 _aSách giáo trình chương trình MIS
942 _2ddc
_cTB
999 _c8137
_d8137