Influence & persuasion. Influence and persuasion - Boston, Mass. : Harvard Business School Pub., 2018 - pages cm cm.

Changing hearts is an important part of changing minds. With research into how appeals to human emotion can help you make your case and earn authority as a leader, this book presents both comprehensive frameworks for developing a influence and small, simple tactics that you can use to convince others every day.--

9781633693937


Influence (Psychology)
Persuasion (Psychology)
Work

Quá trình xã hội Điều phối và kiểm soát

303.3 / INF