Price, Bill, 1950-

Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe. - First edition. - San Francisco, CA : Jossey-Bass, 2015 - 1 online resource. cm.

9781118954829 (epub) 9781118954812 (pdf)


Customer relations.
Customer services.
Consumer satisfaction.

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658.8 / PRI